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1 month ago

Job Summary

We are looking to hire a suitable candidate to fill this position. The ideal candidate will provide technical support to Hope PS Bank

  • Minimum Qualification: OND
  • Experience Level: Entry level
  • Experience Length: No Experience/Less than 1 year

Job Description/Requirements

Responsibilities:

  • Technical implementation of new solutions
  • Daily/ weekly/Monthly/Quarterly  report generation.
  • Testing and deployment of new updates made to Hope banking channels (USSD, Internet Banking, Agency and Mobile)
  • Daily monitoring  of transactions across different channels  (USSD, Internet Banking, Agency and Mobile)
  • Second level support to  Hope PS Bank Customer Care
  • Daily Monitoring of transactions on Hope processing system(HDP)
  • Monitoring of resource utilization on Hope digital Platform server
  • Issue tracking management
  • Daily Monitoring of Hope core banking application (PRIME)
  • Daily backup
  • Adhoc task



Requirements: 

  • OND information technology or other related sciences
  • Experience: 0 - 2 years IT Support

 Knowledge:

  • E-payment industry knowledge

 

Behavioural:

  • Results oriented
  • Demonstrates Integrity
  • Proactive
  • Decisive
  • Analytical
  • Creative & Innovative

 

Skill/Competencies

  • Proficiency in Postgress, Microsoft SQL Server management studio
  • Good troubleshooting and analytical skills.
  • Good written and verbal communication skills and excellent collaborative skills.

 

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