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Job Summary

The IT Officer will be responsible for managing and supporting the organization's IT infrastructure, ensuring smooth day-to-day operations of all technology systems. This includes overseeing the installation, configuration, maintenance, and troubleshooting of hardware, software, and network systems.

  • Minimum Qualification : Degree
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

Responsibilities:

  • Network Administration: Installing, configuring, and maintaining computer networks.
  • Hardware/Software Support: Troubleshooting and maintaining computer systems, peripherals, and software.
  • Cybersecurity: Implementing security measures to protect against cyber threats.
  • Data Management: Ensuring data integrity, backup, and recovery.
  • Technical Support: Providing assistance to users via phone, email, or in-person.
  • System Updates/Upgrades: Installing and configuring new hardware/software.
  • IT Projects: Participating in planning, implementation, and maintenance of IT projects.
  • Compliance: Ensuring adherence to IT policies, regulations, and standards.
  • Documentation: Maintaining accurate records of IT systems, networks, and procedures.
  • Training: Educating users on new technologies and best practices.
  • Web development: Working on website development and designs
  • Sending reports and updating reports (Monthly Credit Bureau).
  • Liaising with third parties
  • Purchase of IT equipment



Requirements:

  • IT certifications (e.g., CompTIA A+, Cisco CCNA) added advantage
  • Strong technical knowledge of operating systems, networks, and software.
  • Analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Familiarity with IT service management frameworks (e.g., ITIL).
  • Knowledge of cybersecurity best practices.
  • Experience with cloud computing platforms (e.g., AWS, Azure).
  • Continuous learning and professional development

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