Human Resource Manager

Responsibilities:

• Develop and implement HR policies, procedures, and practices in line with company objectives and applicable labour regulations.
• Manage the full recruitment and selection process for drivers, dispatch riders, warehouse staff, operations personnel, and corporate employees.
• Develop job descriptions, advertise vacancies, screen candidates, conduct interviews, and coordinate onboarding.
• Maintain accurate and up-to-date employee records and HR documentation.
• Manage employee onboarding, orientation, confirmation, transfers, promotions, and exits.
• Monitor employee attendance, leave, punctuality, and workforce schedules.
• Develop and implement performance management systems, including appraisals, KPIs, and performance improvement plans.
• Handle employee relations matters, grievances, disciplinary issues, and workplace conflicts professionally.
• Ensure compliance with Nigerian employment laws, company policies, and workplace regulations.
• Support payroll preparation by providing accurate attendance information, leave, deductions, allowances, and employee changes.
• Develop employee training and development programs based on organizational and operational needs.
• Work with management to identify staffing requirements and develop workforce plans.
• Monitor employee engagement, retention, welfare, and workplace culture.
• Develop HR reports and provide management with insights on staffing, turnover, absenteeism, performance, and other workforce matters.
• Maintain confidential personnel records and ensure proper handling of sensitive employee information.
• Coordinate staff welfare initiatives and employee engagement activities.
• Support health, safety, and welfare initiatives, particularly for drivers, warehouse staff, and field employees.
• Assist management with organizational restructuring, manpower planning, and policy implementation.
• Ensure proper documentation and compliance for drivers and operational staff where applicable.
• Conduct regular reviews of HR processes and recommend improvements.
• Lead and supervise the HR team where applicable.
• Perform other HR and administrative duties assigned by management.

Requirements:

• Bachelor's degree or HND in Human Resources Management, Business Administration, Industrial Relations, Psychology, or a related field.
• Proven years of progressive HR experience.
• Previous experience in a logistics, transportation, haulage, warehousing, supply chain, or fleet-based organization is highly advantageous.
• Strong knowledge of recruitment, employee relations, performance management, payroll support, and HR administration.
• Good understanding of Nigerian labour laws and employment practices.
• Experience managing a diverse workforce, including drivers, dispatch personnel, warehouse staff, and office employees.
• Strong leadership, communication, negotiation, and conflict-resolution skills.
• Proficiency in Microsoft Office and HRIS/payroll systems.
• Strong analytical, organizational, and problem-solving skills.
• Ability to handle confidential information with discretion.
• Strong knowledge of HR policies, procedures, and documentation.
• Ability to work in a fast-paced operational environment and manage multiple priorities.
• CIPM, SHRM, or other relevant professional certification is an added advantage.