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4 weeks ago

Job Summary

We are looking for a competent Hotel Supervisor to oversee daily operations, ensure exceptional guest experiences, manage staff, enforce policies, maintain standards, handle guest concerns, and uphold safety protocols.

  • Minimum Qualification : High School (S.S.C.E)
  • Experience Level : Entry level
  • Experience Length : No Experience/Less than 1 year

Job Description/Requirements

Responsibilities:

  • Oversee daily operations of hotel departments, ensure guest satisfaction, manage staff, enforce policies, and maintain standards.
  • Handle guest issues, maintain inventory, and uphold safety protocols.


Requirements:

  • Proven experience in a hotel supervisory role or similar position.
  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of hotel operations, including front desk, housekeeping, and food and beverage.
  • Ability to enforce policies and maintain high service standards.
  • Problem-solving skills and the ability to handle guest complaints effectively.
  • Familiarity with safety and security procedures.
  • Flexibility to work shifts, including weekends and holidays.
  • Hospitality management or related degree preferred.

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