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1 month ago

Job Summary

Our client is hiring to fill the position of Front Desk Officer with a minimum of 3 years of experience in a hotel. Interested candidates must have very good knowledge of hotel reservation software like Micros/Opera.

  • Minimum Qualification : HND
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Maintain updated records of bookings and payments Etc.


Requirements and Skills

  • Applicant should possess a minimum of OND, HND or BSc. from any of the Nigeria-recognized institutions
  • Minimum of 3 years experience in 4/5star Hotel
  • Must have very good knowledge of hotel reservation software like Micros/Opera.
  • Must be smart, Confident and good-looking
  • Excellent communication and organizational skills.
  • Ability to maintain a positive, friendly attitude even under pressure.
  • Excellent organizational and multitasking skills
  • Professional attitude and appearance.


Method of Application

Interested and qualified candidates should send CV using the Job Title as the email's subject.

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