Hotel Manager

Responsibilities:

• Supervising and directing all hotel staff, including front desk agents, housekeeping, maintenance, and food and beverage teams.
• Setting operational goals and objectives for the hotel and ensuring they are met.
• Monitoring and managing hotel budgets, including expenses and revenue, to ensure financial targets are achieved.
• Implementing and maintaining quality standards for guest services, cleanliness, and amenities.
• Handling guest inquiries, complaints, and requests in a timely and professional manner to ensure guest satisfaction.
• Developing and implementing strategies to attract and retain guests, including marketing initiatives and promotional activities.
• Ensuring compliance with health, safety, and hygiene regulations and standards.
• Conducting regular inspections of hotel facilities and rooms to identify maintenance needs and ensure they are addressed promptly.
• Collaborating with other departments, such as sales and marketing, to maximize revenue opportunities and optimize hotel occupancy.
• Providing leadership, guidance, and training to hotel staff to foster a positive work environment and promote teamwork.

Requirements:

• Proven experience as a Hotel Manager or similar role in the hospitality industry.
• Excellent leadership and management skills, with the ability to motivate and inspire a diverse team.
• Strong organizational and multitasking abilities, with attention to detail.
• Excellent communication and interpersonal skills, with a customer-oriented approach.
• Knowledge of hotel management software and systems.
• Bachelor's degree in hospitality management or related field preferred.
• Ability to work flexible hours, including weekends and holidays.
• Understanding of industry trends and best practices in hotel management.

Location: Ikeja Lagos

Join our team and lead our hotel to success by providing exceptional guest experiences and maintaining high standards of service. Apply now!