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1 month ago

Job Summary

Firstmidas MFB located at Ido-Ekiti, Ekiti State is hiring an experienced Head of Operations.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Responsibilities: 

  • Develop, document and maintain operational flows, reconciliation and settlement processes and procedures
  • Manage the overall day-to-day operational processes within the business
  • Design, implement and manage a cohesive financial and operational strategy and ensure operational efficiency
  • Create & maintain operational budgets and financial plans
  • Develop, track and analyze metrics to determine growth opportunities and improvement areas
  • Identify new revenue opportunities and target markets for bank’s products
  • Liaise with regulators, public authorities and ensure compliance with the relevant laws and regulations
  • Adopt a risk-based approach to proactively identify and address risks
  • Develop strong customer relationships and manage a large group of stakeholders
  • Develop and implement fraud prevention procedures and processes to ensure effective transactions monitoring (Implementing tools to monitor transactions, identify attempted fraud and reports)
  • Identifying areas of operations/business that require technological intervention and co-coordinating with stakeholders for the implementation of technical solutions
  • Prepare and submit monthly, quarterly, bi-annually and annual operational reports, budget to the CEO
  • Prepare monthly returns to CBN and NDIC
  • Maintain current professional and specialized knowledge of bank operations, risk management, security and client issue resolution strategies and utilize this knowledge and expertise to ensure operational and risk management excellence
  • Ensures account maintenance instructions have properly executed documentation, signatures and approvals
  • Review of periodic reports to ensure internal controls are being followed and resolve and note any discrepancies
  • Identify regulatory compliance and legal issues and escalate for resolution as appropriate
  • Analyze and resolve escalated problems and identify recurring issues
  • Monitor for fraud patterns, trends, and identify emerging new risks
  • Assist with internal, external, and regulatory audits and examinations


Skills Required

  • This position is open preferably to a female canddiate
  • Academic Qualifications: HND or BSc in Accounting or related field. MCIB is an added advantage.
  • Experience : 2 - 3 years working experience in the same role specifically in MFB. 
  • Must be able to relocate. 
  • Proficient use of BankOne CBA
  • Comfortable working with multiple groups within business
  • Demonstrated team management experience
  • Demonstrated budget management and financial forecasting experience
  • Fundamental knowledge of product commercialization and revenue management
  • Big-picture strategic mindset with the ability to identify trends and drive growth initiatives
  • Holistic and proactive approach and proven experience in the development of processes
  • An ability to rapidly adapt to change in a dynamic business environment
  • Excellent interpersonal skills and the ability to gain respect and trust of all levels of team members
  • Ability to share the company’s vision of exponential growth and add value


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