Head of Operations

Operational Management:

• Oversee daily haulage operations, including fleet scheduling, routing, and cargo delivery.
• Ensure trucks, drivers, and logistics staff comply with company policies and government regulations.
• Develop and implement operational policies, standard operating procedures (SOPs), and KPIs for efficiency.
• Monitor turnaround time, fuel usage, truck maintenance, and loading/unloading efficiency.

Fleet & Maintenance Oversight:

• Manage fleet utilization to minimize downtime and maximize asset productivity
• Supervise workshop/maintenance teams to ensure regular servicing, repairs, and roadworthiness of all trucks.
• Ensure proper documentation for all vehicles (licenses, insurance, permits.
  

People & Stakeholder Management:

• Lead, mentor, and manage drivers, logistics officers, and support staff.
  
• Coordinate with clients, government agencies, and transport unions where necessary.
  
• Enforce discipline in departmental heads to maintain safety standards and driver discipline to reduce accidents and liabilities.
  

Financial & Strategic Oversight:

• Monitor operational costs (fuel, repairs, fines, and overheads) and implement cost-control measures.
  
• Work closely with Finance to ensure accurate billing, invoicing, and timely revenue collection.
  
• Provide strategic recommendations for fleet expansion, route optimization, and business growth.
  
• Prepare periodic reports on performance, profitability, and management challenges.
  

Compliance & Safety;

• Ensure compliance with Nigerian haulage laws, traffic regulations, and health & safety standards.
  
• Implement and enforce driver training, safety drills, and risk management practices.
  
• Investigate incidents, accidents, and delivery delays, implementing corrective actions.

Requirements:

• Bachelor’s degree in Logistics, Transport Management, Business Administration, or related field. (MBA or professional certification in Logistics/Transport is an added advantage).
  
• Minimum & a must have of 3–10 years in logistics/haulage operations, with at least 3 years in a senior management role.
  
• Strong knowledge of Nigerian haulage operations, road networks, and regulatory requirements.
  
• Proven experience in fleet management, supervision, and workshop/maintenance coordination.
• Solid financial acumen with the ability to manage budgets and reduce operational costs.
  
• Strong leadership, negotiation, and communication skills.
  
• Proficiency in logistics software, GPS tracking, and Microsoft Office tools.
  
• ⁠Preferably, Yoruba and a male for gender balance.Strategic planning and execution
• Operational efficiency and problem-solving
• Leadership and people management
• Client relationship management
• Negotiation and conflict resolution
• Integrity and accountability