Head of Commercial Department

Responsibilities:

• Develop and implement commercial strategies aligned with company goals. Analyze market trends, customer needs, and competitor activities. Identify new business opportunities and revenue streams.
• Set adequate product prices, support sales teams’ quotations, and bid proposals. Ensure pricing structures protect margins while remaining competitive. Monitor sales performance and revenue targets.
• Oversee preparation, review, and management of commercial contracts. Lead or support negotiations with customers, distributors, and partners.
• Build and maintain strong relationships with key clients and stakeholders. Resolve commercial disputes related to pricing, delivery terms, or payments.
• Monitor the profitability of products, projects, and contracts. Work closely with Finance to manage credit terms, invoicing, and collections.
• Liaise with Production, Procurement, and Finance teams for timely and cohesive work delivery. Coordinate delivery schedules and customer requirements.
• Ensure adherence to company policies, regulatory requirements, and ethical standards.
• Lead, mentor, and evaluate commercial and sales support staff. Foster a results-driven and customer-focused culture.

Requirements:

• A Master’s or Bachelor’s degree in Business Administration, Marketing, Economics, Finance, or a related field.
• Membership in recognized professional bodies related to management, engineering, or marketing.
• Extensive experience in developing and implementing commercial strategies, sales operations, revenue management, and contract negotiation, preferably within a manufacturing or industrial sector.
• Significant background in setting product prices, managing revenue targets, and ensuring pricing structures protect margins.
• Proven track record of leading and mentoring commercial and sales support staff.
• Expertise in leading high-stakes negotiations with distributors, partners, and key clients.
• Proficiency in sales forecasting and revenue management.
• Strong capability in building stakeholder relationships and resolving complex commercial disputes.
• Commitment to maintaining high standards of compliance, ethical conduct, and proper documentation.