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1 month ago

Job Summary

The purpose of this position is to obtain the highest level of profitability in the hotel while maintaining quality and exceptional service.

  • Minimum Qualification : Degree
  • Experience Level : Senior level
  • Experience Length : 6 years

Job Description/Requirements

Responsibilities:
  • Ensure a smooth Front Office operation and the highest standards of service delivery to guests.
  • Oversee the operations of the hotel focusing on operational excellence and high standard of service delivery at all guest outlets.
  • Ensure that the hotel attains the highest level of profitability by maximizing room sales and other revenue centers.
  • Control and maintain an efficient organization and work methods in the department and hotel.
  • Maintain good internal relations and communication.
  • Develop and maintain external relations with the hotel stakeholders to facilitate hotel operations.

Requirements:

  • Possession of a first degree or HND in a relevant field of study and a minimum of 6 years of work experience in a similar department in a Hotel, 3 of which must be at a supervisor level and above.
  • Knowledge of computer applications,
  • Use of Property Management System (PMS) like Opera and an excellent communication skill is required.

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