Front Desk Officer
Job summary
The Front Desk Officer will be responsible for managing the reception area, welcoming clients, handling inquiries, coordinating appointments, and providing administrative support to ensure the smooth day-to-day operation of the office. The ideal candidate should possess excellent communication skills, a professional appearance, and strong organizational abilities.
Job descriptions & requirements
Responsibilities:
- Welcome clients, visitors, and business partners warmly and professionally.
- Answer, screen, and direct incoming phone calls and emails.
- Manage appointments, meetings, and the office calendar.
- Maintain an organized and presentable reception area.
- Attend to client inquiries and provide accurate information about the company's services and properties.
- Receive, record, and distribute incoming correspondence and deliveries.
- Maintain client records and update office databases.
- Provide administrative support to the Sales and Management teams.
- Monitor office supplies and initiate replenishment when necessary.
- Assist with client follow-ups and other administrative duties as assigned.
Requirements:
- Minimum of OND, HND, or Bachelor's Degree in Business Administration, Mass Communication, Office Technology, or a related field.
- At least one (1) year of experience in a front desk, customer service, or administrative role.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Good knowledge of Microsoft Office applications (Word, Excel, Outlook).
- Ability to multitask and work under minimal supervision.
- Professional appearance and positive attitude.
- Experience in the real estate industry is an added advantage.
Benefits:
- 10% commissions on property sales personally generated and successfully closed by the employee.
- Opportunities for career growth and professional development.
- A supportive and professional work environment.
Location: Ring Road, Ibadan, Oyo State, Nigeria.
Remuneration: NGN 80,000 – 100,000 (depending on experience).
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