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2 weeks ago

Job Summary

The fraud investigation officer will be responsible for analyzing moderate to complex account activities and utilizing various fraud tools to detect and prevent fraudulent activities. Identifies and escalates any suspected, alleged or known internal and external fraud investigations against the company and its merchants

  • Minimum Qualification : OND
  • Experience Level : Mid level
  • Experience Length : 4 years

Job Description/Requirements

Responsibilities:

  • Responsible for the development and implementation of fraud risk processes, tools, policies, standards, and procedures in alignment with the CBN regulatory policies.
  • Perform Daily transaction review, monitoring and trend analysis investigation.
  • Provides Periodic/monthly submission of blocked users, newly on boarded merchants, fraudulent transactions, approved and declined transactions.
  • Conduct Merchant transaction monitoring; provide Watch list & Hospitality Merchants’ report.
  • Conduct objective, fair, thorough, unbiased and timely investigations on fraud incidences reported by schemes, banks and other external e-payment stakeholders.
  • Work closely with other department within the organization to investigate and resolve fraudulent incidences.
  • Documents investigations for both internal tracking and regulatory reporting purposes.
  • Maintains liaison relationship with local, state and federal Law Enforcement agencies. Attends court hearings when required.
  • Escalate issues with potential for negative industry and/or corporate exposure
  • Creates and delivers fraud training of all staff for organization-wide fraud awareness.


Requirements:

  • Minimum academic qualification of OND
  • 4 years of working experience

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