Female supervisor

Responsibilities:

• Oversee daily operations, ensuring that all tasks and responsibilities are executed efficiently and effectively.
• Guide, develop, and motivate staff, providing training and support to enhance their performance and growth.
• Make informed decisions and handle issues in the absence of the manager, ensuring smooth operations and adherence to company policies.
• Set and meet performance goals, striving to surpass targets and drive team success.
• Manage inventory and financial operations, including tracking stock levels, handling orders, and ensuring accurate financial records.
• Maintain high standards of quality, safety, and customer satisfaction, addressing any concerns promptly and professionally.
• Monitor and evaluate staff performance, providing constructive feedback and implementing improvement plans as needed.
• Ensure compliance with company policies, industry regulations, and health and safety standards.
• Coordinate with other departments to ensure seamless operations and effective communication across the team.
• Prepare and present reports on operational performance, financial status, and staff development to management.
• Foster a positive work environment, encouraging teamwork, collaboration, and high morale among staff.
• Implement and enforce best practices in customer service and operational efficiency.
• Handle customer inquiries and complaints, ensuring a high level of satisfaction and resolving issues effectively.

Requirements:

• Minimum of 3 years of experience in the hospitality industry, with a proven track record in a supervisory role.
• Female candidates aged between 25 to 30 years.
• Strong decision-making skills and the ability to take initiative in the absence of the manager.
• Goal-oriented with a demonstrated ability to meet and exceed targets.
• Excellent people management and leadership skills, with the ability to inspire and guide a team.
• Proficient in Microsoft Word and Excel, with strong data management and reporting capabilities.
• Solid background in inventory and financial management.
• High level of maturity, professionalism, and integrity.
• Strong problem-solving skills and the ability to handle multiple tasks effectively in a fast-paced environment.
• Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service.
• Ability to work extra hours and go beyond standard expectations to achieve operational goals.