Fashion Hub Experience Coordinator - Lagos

Ananse is pioneering Africa’s first integrated fashion hub—a vibrant ecosystem where creatives and artisans come to learn, create, and grow.

Located in Lekki, Lagos, the Ananse Center for Design is a purpose-built creative and technical space where African fashion entrepreneurs can access high-impact training, cutting-edge production tools, professional studios, and world-class industrial equipment.

We are a one-stop shop for fashion innovation—offering training masterclasses, sample development services, equipment rental, and dynamic studio and production spaces.

About the Role

The Fashion Hub Experience Coordinator is the heartbeat of our space—responsible for creating a warm, welcoming, and organized environment that reflects the creativity and professionalism of Ananse. From greeting visitors to coordinating studio bookings and supporting events, this role blends hospitality, administration, and community-building to ensure an exceptional day-to-day experience for everyone who walks through our doors.

Responsibilities

Front-of-Hub Engagement 

·      Welcome visitors, partners, and residents with professionalism, enthusiasm, and a deep understanding of Ananse’s offerings 

·      Handle phone calls, emails, and walk-in inquiries with timely and accurate responses 

Space & Operations Coordination 

·      Maintain the appearance and functionality of the reception and shared areas, keeping the hub organized and energized 

·      Oversee visitor sign-in processes and space usage logs 

·      Manage booking systems for studio spaces, meeting rooms, and training areas 

·      Coordinate mail deliveries and hub supplies 

Communications & Support

·      Update hub residents and partners on schedules, notices, and program alerts 

·      Support administrative functions including documentation, filing, and logistics for trainings or external visits 

·      Assist with internal communication materials such as notice board content and email updates 

Event & Program Support

·      Provide logistical and hospitality support during hub events, workshops, or VIP visits 

·      Foster a culture of welcome, creativity, and collaboration across all touchpoints

Qualifications & Skills

Education & Experience

·      Minimum of a Diploma or Bachelor's degree in Office Administration, Business, Communications, or a related field 

·      2-3 years in a front desk, hospitality, or administrative role—ideally in a creative, coworking, or innovation-driven space 

·      Fashion industry experience would be an advantage

Skills & Attributes

·      Excellent communication and interpersonal skills; fluent in spoken and written English 

·      Confident using digital tools including Microsoft Office, Google Workspace, and calendar/booking platforms 

·      Highly organized, detail-oriented, and proactive in managing multiple priorities 

·      Friendly, polished, and team-spirited with a genuine passion for service 

·      Interest in fashion, the creative economy, or youth entrepreneurship is a strong plus 

·      Flexibility to support after-hours events or hub programming when required 

What We Offer

🌟 The chance to shape the experience of a groundbreaking fashion innovation space 

🌍 A vibrant, creative, and mission-driven environment 

📚 Opportunities for continuous learning and growth 

🤝 Collaboration with top talent and emerging African fashion leaders 

About Ananse

Ananse is a dynamic start-up ecommerce platform that connects consumers from around the with fashion designers and artisans from across the African continent. Our end-to-end payments and logistics solution provides a valuable plug-and-play ecommerce service to creative entrepreneurs in Africa, enabling them to trade globally. We are passionate about empowering African fashion entrepreneurs to grow their businesses. Join our team of talented professionals who are dedicated to making a difference. We offer a collaborative work environment that encourages innovation and creativity, as well as opportunities for professional growth and development. www.ananse.com

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