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1 month ago

Job Summary

A Lounge in GRA Port Harcourt is looking to recruit competent and experienced Waitresses

  • Minimum Qualification : OND
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

Responsibilities:

  • Greet customers warmly and escort them to their tables.
  • Provide menus and make recommendations upon request.
  • Take accurate food and drink orders and relay them to kitchen staff and bartenders.
  • Serve food and beverages promptly and efficiently.
  • Ensure orders are accurate and presented well.
  • Prepare the dining area for service by cleaning and setting tables.
  • Clear and clean tables after customers have finished dining.
  • Maintain a clean and organized work environment.
  • Prepare checks and process payments using the point-of-sale system.
  • Handle cash, credit card transactions, and ensure proper billing procedures.
  • Stay informed about the menu, including daily specials and new items.
  • Offer suggestions and upsell additional items to enhance the dining experience.
  • Assist colleagues during busy periods and provide support as needed.
  • Adhere to health and safety regulations, including food hygiene and sanitation standards.
  • Address customer complaints and concerns promptly and professionally.
  • Escalate issues to management when necessary to ensure customer satisfaction.


Requirements:

  • Strong interpersonal and communication skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Attention to detail and a positive attitude.
  • Basic math skills for handling payments.
  • Prior experience in a similar role is preferred but not always required.
  • Flexibility to work evenings, weekends, and holidays

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