Experienced Loan Relationship Officer - Payroll, Payday, SME
Citygate Global Microfinance Institution
Sales
Banking, Finance & Insurance
NGN
75,000 - 150,000
1 month ago
Job Summary
We are looking to hire a suitable candidate responsible for building and maintaining positive relationships with customers, identifying opportunities for business growth, and resolving customer complaints.
- Minimum Qualification: HND
- Experience Level: Mid level
- Experience Length: 3 years
Job Description/Requirements
Responsibilities:
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes.
- Aim to preserve customers and renew contracts.
- Approach potential customers to establish relationships.
- Gain solid knowledge of competitors.
Requirements:
- Minimum academic qualification of HND degree in any discipline
- 3 years of working experience
- The candidate must possess excellent communication and problem-solving skills and work closely with teams to boost profitability and customer satisfaction.
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