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1 month ago

Job Summary

Hostesses are responsible for greeting your customers as they come into the restaurant. They take the customers’ reservation and put them on the restaurant waiting list as needed. The hostess also gives guests their menus and shows them to their seat.

  • Minimum Qualification : High School (S.S.C.E)
  • Experience Level : Mid level
  • Experience Length : 2 years

Job Description/Requirements

Responsibilities:

  • Greet guests with a friendly and inviting demeanor.
  • Escort guests to their tables and provide them with menus.
  • Manage reservations and walk-in guests efficiently.
  • Maintain cleanliness and organization of the hostess stand and lobby area.
  • Collaborate with servers, bartenders, and kitchen staff to ensure seamless service.
  • Provide accurate wait times and monitor waiting lists.
  • Creating and managing guest waitlists as needed
  • Seating guests at tables or in waiting areas
  • Finding the appropriate table for each guest according to their preferences and group size
  • Remembering table rotation and ensuring all servers receive the right number of guests
  • Engaging with guests to ensure the quality of food and customer service
  • Responding to client complaints and helping to resolve those complaints
  • Answering phone calls and taking guest reservations
  • Memorizing the menu and dietary options
  • Helping out other staff members as needed during your shift
  • Providing great customer service at all times


Requirements:

  • Previous experience in a similar role preferred but not required.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment while maintaining a positive attitude.
  • Strong organizational skills and attention to detail.
  • Availability to work evenings, weekends, and holidays.
  • Must pass Background Check and Drug Screening
  • Must Provide 3 Guarantors and 3 Referees with Valid IDs
  • Must Participate and pass through Training on Good Work Ethics, Good Customer Service and Communication Skill
  • Training is 4 - 6 Weeks (Course work and Internship)


Benefits:

  • Competitive wages and tips.
  • Opportunities for career growth and development.
  • Positive and supportive work environment.

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