E-Business Officer
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Job summary
An E-Business Officer manages, monitors, and optimizes digital banking channels, electronic payment systems, or online commerce platforms to drive user growth, streamline transactions, and support organizational digital transformation goals
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Channel Management: Monitor, maintain, and optimize digital banking services, mobile apps, internet banking, and electronic payment gateways.
- Strategy & Growth: Align e-business operations with organizational goals to increase active user numbers, transaction volume, and channel profitability.
- Customer Support & Issue Resolution: Investigate and resolve customer complaints or technical glitches related to electronic channels, card services, and failed transactions.
- Reconciliation & Control: Review merchant settlement accounts, transaction staging accounts, and clearing suspense accounts to spot and fix discrepancies.
- Compliance & Risk Monitoring: Ensure adherence to digital risk management practices, anti-fraud guidelines, and regulatory standards for electronic payments.
- Product Collaboration: Work alongside technology, product, and operations teams to test and launch new digital features or API integrations.
Requirements:
- Minimum of an HND qualification
- Minimum of 2 years of experience in a similar role
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