Customer Service and Support Operations
Job summary
The role involves responding to customer enquiries, converting and following up leads, maintaining accurate sales, customer and inventory records, coordinating order processing and dispatch, performing daily bookkeeping, and supporting general operational activities.
Job descriptions & requirements
Manage customer enquiries, follow-ups and sales conversion while supporting order processing, inventory records, bookkeeping, dispatch coordination and general daily operations.
Excellent communication and customer service skills, sales ability, attention to detail, basic digital and record-keeping skills, reliability, teamwork, initiative and willingness to learn. Previous customer service, sales or operations experience is an advantage.
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