Consumer Researcher
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Job summary
We are looking for a Customer Researcher to understand customer needs, attitudes, and behaviour. You will gather insights that help improve customer satisfaction and guide marketing and product decisions.
Min Qualification:
Degree
Experience Level:
Mid level
Experience Length:
3 years
Job descriptions & requirements
Responsibilities:
- Conduct customer surveys, interviews, and focus groups
- Analyse customer needs, preferences, and buying behaviour
- Present insights clearly to marketing and product teams
- Track customer satisfaction and feedback
- Support marketing campaigns with customer insights
Requirements:
- Degree in Marketing, Business, Psychology,
- Experience in customer or market research (or internships)
- Strong communication and listening skills
- Ability
to analyse qualitative and quantitative data
- Experience using surveys or research tools is an advantage
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