Business Analyst

Responsibilities:

• Work with stakeholders to identify, document, and prioritize business needs.
• Evaluate existing workflows and systems to identify gaps, inefficiencies, and opportunities for improvement.
• Translate business requirements into functional specifications for IT teams and vendors.
• Use data to support decision-making, identify trends, and measure performance.
• Act as a liaison between business units, management, and technical teams to ensure alignment.
• Support user acceptance testing (UAT) and validate that solutions meet business requirements.
• Recommend strategies for optimizing processes, systems, and customer experiences.

Requirements:

• A minimum of a Bachelor’s degree/HND in Business Administration, Management, Economics, Information Technology, Computer Science, Engineering, Finance, Accounting, Statistics, or related fields.
• Minimum 2 years of experience in business analysis, project management, consulting, or related roles.
• Background in data analysis, process improvement, or system implementation projects.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities to liaise between technical and non-technical teams.
• Proficiency in Microsoft Excel, SQL, data visualization tools (Power BI, Tableau), Business process modelling tools, and Project management tools.
• Knowledge of the software development life cycle (SDLC) and agile methodologies is an added advantage.
• Certifications such as CBAP, ECBA, PMI-PBA, or Agile certifications are added advantages.