Branch Manager
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Job summary
This role is more than managing a branch—it’s about leading with purpose. As Branch Manager, you carry the trust of every customer who hands us their vehicle, often one of their most valued possessions. You guide a team built on discipline and pride, turning routine service into meaningful experiences.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Work Type:
Full Time
Working Hours:
Rotating Schedule
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Supervise and coordinate all branch activities, including repairs, diagnostics, detailing, sales, inventory, and customer engagement
- Ensure every customer interaction reflects Roadmech’s culture of excellence, integrity, and transparency
- Lead and manage branch staff across departments, ensuring proper scheduling, accountability, and performance tracking
- Monitor daily sales, service output, and customer feedback; provide reports and recommendations to management
- Enforce discipline, punctuality, and quality control standards in all areas of branch operations
- Drive branch growth by ensuring sales targets are met, services are delivered efficiently, and customer retention is prioritized.
- Resolve customer complaints or escalations professionally and promptly
- Work closely with inventory and finance teams to ensure accurate stock management and cost control
- Ensure the cleanliness, organisation, and operational readiness of the entire branch daily
Requirements:
- Minimum of a degree in a related field
- Strong leadership skills
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