Branch Manager
Job summary
The Branch Manager is responsible for the overall management and performance of the microfinance branch. The role involves supervising staff, managing loan disbursement and recovery, monitoring savings and deposits, ensuring excellent customer service, controlling operational risks, and ensuring compliance with the institution's policies and proced
Job descriptions & requirements
Responsibilities:
- Oversee the daily activities and smooth running of the branch.
- Ensure that all branch staff perform their duties effectively.
- Set branch targets and monitor staff performance against established targets.
- Prepare and submit daily, weekly, and monthly branch reports to management.
- Ensure proper documentation, filing, and record-keeping of all transactions.
- Ensure compliance with the institution's operational policies and procedures.
Requirements:
- A minimum of 4 years of experience
- A minimum of a diploma in a related field
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