Branch Manager
Easy apply
Job summary
The Branch Manager is responsible for overseeing the overall operations and performance of the branch, ensuring business growth, operational efficiency, excellent customer service, and compliance with organisational policies and regulatory requirements. The role involves managing branch staff, driving deposit mobilisation and loan portfolio growth,
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English, Hausa
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Oversee and coordinate the day-to-day activities of the branch to ensure smooth and efficient operations.
- Drive loan disbursement, deposit mobilisation, customer acquisition, and overall branch business growth.
- Monitor loan portfolio performance, repayment rates, delinquency, and recovery activities.
- Ensure effective credit assessment, customer verification, and adherence to lending policies.
- Supervise, motivate, and manage branch employees, ensuring productivity and accountability.
- Develop strategies to achieve branch targets and improve operational performance.
- Build and maintain strong relationships with existing and prospective customers.
- Monitor cash management, transactions, and branch financial activities to ensure accuracy and accountability.
- Identify potential business opportunities and implement strategies to increase the branch's market presence.
- Ensure compliance with internal policies, operational procedures, and applicable regulatory requirements.
- Prepare and submit accurate daily, weekly, and monthly branch performance reports.
- Address customer complaints and ensure prompt resolution of service-related issues.
- Conduct regular performance reviews and provide guidance and coaching to branch staff.
- Monitor operational risks and take appropriate measures to prevent fraud, financial losses, and other irregularities.
Requirements:
- A minimum of 2 years of experience
- A minimum of an HND in a related field
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
