Assistant Manager

Role Description

This is a full-time, on-site role for an Assistant Manager located in Ibadan South West. The Assistant Manager will oversee daily operations, provide leadership to team members, and ensure the delivery of quality service. Responsibilities include supervising staff, managing shifts, supporting operational processes, addressing guest concerns, ensuring adherence to company standards, and enhancing customer satisfaction. The role also involves assisting in staff training, maintaining inventory, and contributing to a positive work environment.
Qualifications

• Leadership, team management, and conflict resolution skills
• Strong organizational and problem-solving abilities
• Excellent verbal and written communication skills
• Customer service and relationship-building expertise
• Familiarity with hospitality management systems and tools
• Adaptability, attention to detail, and ability to thrive in a fast-paced environment
• Previous experience in a supervisory or managerial role, preferably in the hospitality industry
• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred)

<