Administrative/ Customer Care Officer

Responsibilities:

Administrative Duties:

• ⁠Manage and maintain office systems, including filing, data entry, and scheduling appointments.
• Prepare presentations and marketing materials.
• Maintain accurate and up-to-date client and property database.
• Process and manage paperwork related to real estate transactions.
• Order and maintain office supplies.

Customer Service:

• ⁠Answer phone calls, emails, and inquiries from clients in a professional and courteous manner.
• Schedule appointments with real estate Consultants and for property inspection.
• Provide general information about the company's listings and services.
• Build rapport with clients and understand their needs to provide exceptional service.
• Follow up with leads and inquiries to nurture client relationships and generate business opportunities.

Additional Responsibilities:

• Assist with marketing initiatives, such as social media content creation.
• Participate in training and development opportunities to stay up-to-date on industry trends and best practices.

Requirements:

• We don't care about your degrees , we need your commitments
• Minimum 1 - 2 years of experience in administrative or customer service roles.
• Experience in the real estate industry is preferred.
• Excellent communication, interpersonal, and organizational skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to prioritize tasks, manage time effectively, and work independently in a fast-paced environment.
• Strong attention to detail and accuracy.
• Professional and positive attitude with a commitment to providing exceptional customer service.

Location: Candidate should reside around Abijo, Ajah and environ