Administrative Assistant

Responsibilities:

Administrative Support:

• Manage and organize office files, records, and documentation.
  
• Prepare reports, letters, memos, and other administrative documents.
  
• Handle incoming calls, emails, and correspondence professionally.
  
• Maintain proper filing systems (physical and digital).

Scheduling and Coordination:

• Schedule meetings, appointments, and calendar activities.
• Coordinate internal meetings and take meeting minutes when required.
• Assist with travel arrangements and logistics.

Office Operations:

• Monitor office supplies and place orders when necessary.
• Ensure smooth day-to-day office operations.
• Support staff with administrative and operational tasks.

Campaign and Lead Generation Support:

• Assist in planning and coordinating marketing or outreach campaigns.
• Support lead generation activities through email outreach, research, social media, and follow-ups.
• Maintain and update lead databases and CRM records.
• Track campaign responses and prepare basic performance reports.
• Assist with client engagement and follow-up communications.
• Conduct online research to identify potential clients or business opportunities.

Communication & Customer Service:

• Serve as the first point of contact for visitors and clients.
• Respond to inquiries and direct them appropriately.
• Maintain professional communication with internal and external stakeholders.

Data and Record Management:

• Maintain accurate records and databases.
• Assist in preparing presentations and reports.
• Ensure confidentiality of sensitive company information.

Additional Duties:

• Support HR and finance teams with administrative tasks when needed.
• Perform other duties assigned by management.

Requirements:

• HND, or Bachelor’s Degree in Business Administration, Office Management, Marketing, or a related field.
• Proven experience as an Administrative Assistant, Office Assistant, or similar role.
• Experience supporting campaigns, outreach, or lead generation activities is an added advantage.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with Google Workspace and CRM tools is an advantage.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Attention to detail and ability to maintain confidentiality.
• Ability to work independently and manage priorities effectively
• Basic knowledge of digital marketing and client outreach.
• Experience using CRM or lead management tools.
• Strong time management and problem-solving abilities.
• Ability to conduct online research and compile reports.
• Organization and planning
• Communication skills
• Professionalism
• Time management
• Attention to detail
• Teamwork and collaboration
• nitiative and proactivity.