Benefits of having a soft skills certification

Soft skills are increasingly becoming the hard skills of today’s workforce. It’s just not enough to be highly trained in technical skills, without developing the interpersonal and relationship-building skills that help people to communicate and collaborate effectively. While your technical skills may get your foot in the door, your people skills are what open most of the doors to come. For years, the widespread belief has been that technical knowledge and technical certification contribute most to career development success – it matters but employers are now putting more focus on soft skills.

Jobberman, has partnered with the world’s leading online learning platform, Coursera, to offer its widely recognized soft skills training to empower young people with the skills required for career success. Jobberman is the first recruitment firm in Nigeria to have this unique private partnership with Coursera, wherein Jobberman authored courses will now be accessible through Coursera.It’s one thing to have the skills that will get you a job, it’s another thing to have the skills that will help you keep the job. Now, soft skills certification can be a difference-maker for many organizations and individuals.

In every department and job role, employees must hone their interpersonal expertise to improve customer service stats and build a stronger team dynamic. Still need to be convinced? Here are 3 benefits of having a Soft skills certification –

1. Helps you grow a high retention rate

You can be a valued employee because you have all the essential technical skills to do your job, but you will basically become “unsackable” when you have the soft skills to make you a top performer. Soft skills give you the initiative, confidence, and self-awareness employers look for. Employers need team players, emotionally intelligent professionals, and critical thinkers – it’s one thing to include these as skills in your CV, it’s another thing to actually be put to the test and have proof to say you’re qualified.

Your technical skills will help you get the job but soft skills will help you keep the job,    sometimes, it does both.

2. Increased ability to perform on the job

Soft skills help you master the art of teamwork and communication which is needed to succeed in any field and any role. The acts of listening, presenting ideas, resolving conflict, and fostering an open and honest work environment all come down to knowing how to build and maintain relationships with people, in other words, it all comes down to effective communication, It is human nature to assume that we have all these figured out, but do we really?

 This is what every employer looks for in a candidate, a team builder. What better way to grow and show you have the skills by having a solid training and a certification to back it up.

3. New employment opportunities 

Believe it or not, Soft skills open doors. Technical skills might get you to the door but those soft skills will get you through it. We have had interviews where candidates are brilliant on their CV, they have all the technical skills to get the job done but when it comes to soft skills, Zero. These skill sets aren’t just for paper, any professional hiring manager can tell how competent you are in this area just from the first interview. As simple as it might seem, it’s a lot more complex.

Ask yourself these questions – Employers want critical thinkers, are you one? They want team players, are you one? They want innovative and smart working decision-makers, are you one?

It is is not just about you working hard, it’s also about you working smart. We aren’t born with these skills, we develop them over time and it can also be learned. It’s high time you acquire these skills and have the certificate to back it up. 

Jobberman Nigeria Soft Skills Training is now on Coursera

Jobberman will offer six courses on Coursera, which equip workers with skills in business etiquette, emotional intelligence, personal effectiveness, creativity, effective communication and take an average of thirteen hours to complete. This partnership is part of Jobberman’s ambitious goal to upskill five million young Nigerians in the next five years and providing more value to its participants with a cobranded certificate from Coursera, recognized by employers globally. Jobberman is the only recruitment services platform in Nigeria that offers free training and placement of candidates in dignified work.

According to Hilda Kabushenga Kragha, Managing Director at ROAM Africa Jobs, “We are happy to be offering our soft skills training on a globally recognized platform like Coursera. Having the right skills for the workplace is beyond a university degree as many employers are looking for employees who possess the necessary soft skills. The most successful businesses today are the ones that invest in soft skills training for employees; they are growing in revenue and leading their industries. In these times of change and uncertainty, this partnership with Coursera will further help in providing high-quality training that helps employees develop their soft skills which will ensure that both organizations and their employees succeed.”

“Coursera is honoured to support Jobberman in its ambitious goal to upskill five million young Nigerians in the next five years.” said Anthony Tattersall, Vice President EMEA at Coursera, “Through access to high-quality online learning, young people will be able to gain the critical skills needed to swiftly enter the workforce and new careers.”

With over a decade in the recruitment business, Jobberman has identified soft skills as a viable asset to an employee and job seeker, especially for young people transitioning into the workplace. Since the introduction of its soft skills training in June 2020, over 40,000 young Nigerians (18-35) have been trained and certified. The training also uses assessment techniques to measure the growth of its participants from before starting the course and upon completion.

To sign up for the Jobberman soft skills training on Coursera, go to Participants who sign up for the training on Coursera will have two weeks upon enrollment to finish the training and be certified.

Employers can also partner with Jobberman to hire trained participants by sending an email to

For additional information, or interview requests with Managing Director at ROAM Africa Jobs, Hilda Kabushenga Kragha, please contact Sheila Ojei

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Jobberman Staff Writer
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