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1 month ago

Job Summary

Maintain information about configuration items required to deliver IT services using a logical model (CMDB), containing the components of the infrastructure (CIs) and their associations.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 4 years

Job Description/Requirements

Responsibilities:

  • Implements the configuration management policy and standards
  • Agrees scope of the configuration management processes, function, the items that are to be controlled, and the information that is to be recorded
  • Identifies which CIs need to be managed and controlled from this basis of Inventory, Asset, and Configuration Management
  • Proposes and agrees to the CI types and level of detail at which CIs are to be identified
  • Setup and maintain a CMDB and also ensure it reflects the real-time state of the IT infrastructure
  • Defines integration requirements to support other IT Service Management processes
  • Produces and distributes management reports for Configuration Management.
  • Leverages system management tools to assist with CMDB data integrity
  • Evaluate the CMDB against the infrastructure to measure and report on data integrity and compliance
  • Monitors and ensures prompt resolution of issues.
  • Provide CMDB status report on a monthly/quarterly basis to the Head, IT Service Delivery.
  • Control the receipt, identification, storage, and withdrawal of all supported CIs
  • Provide information on the status of CIs
  • Defines and controls the service configuration baselines in terms of core and support services, applications, information, service, technical, and infrastructure ensuring that they meet the requirements established in the service design
  • Review changes in the service configuration for compliance with standards, contractual and internal
  • Continuous building of the product release, ensuring the compiler versions are up-to-date,
  • Establishing a build process, and the ability to improve the build process.



Requirements:

  • BSc, Telecommunications, Computer Engineering, Computer Science Electrical Electronics or Sciences
  • Relevant Professional Certifications
  • 4 years of relevant work experience
  • Configuration and Release management
  • The software development life cycle
  • OSI Stack Level 1,2,3, 4 & 5 Knowledge
  • Programming languages(Java,DOT Net,
  • Systems Integration Testing
  • UAT
  • Application testing
  • Skills/Competencies
  • Development & Coding skills
  • Analytical Skills
  • Good Customer Relations Skills
  • Leadership Skills
  • Close Attention to Detail.
  • Communication Skills
  • Interpersonal Skills

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