Or your alerts

Software System Support Engineer

Intteck Global Systems LTD

Software & Data

IT & Telecoms NGN 150,000 - 250,000
Easy Apply
1 month ago

Job Summary

We are looking to hire a suitable candidate responsible for providing high-level technical support for software systems, ensuring system availability, performance, and usability. This role involves troubleshooting complex issues, maintaining system integrity, and collaborating with development teams to enhance the overall user experience.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

Responsibilities:

  • Technical Support: Provide technical support and troubleshooting for software systems, addressing and resolving issues in a timely manner.
  • System Monitoring: Monitor system performance and reliability, identifying and resolving potential issues before they impact users.
  • Issue Resolution: Analyze, diagnose, and resolve software-related problems reported by users, utilizing diagnostic tools and techniques.
  • Incident Management: Document and manage incidents and service requests using a ticketing system, ensuring all issues are tracked and resolved.
  • System Maintenance: Perform regular maintenance tasks, including software updates, patches, and backups, to ensure system stability and security.
  • User Training: Provide training and support to end-users to help them effectively utilize software systems.


Requirements:

  • Minimum academic qualification of a Bachelor's degree in any discipline
  • At least 1 year of working experience

Important Safety Tips

  • Do not make any payment without confirming with the Jobberman Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
Report Job

Share Job Post

Lorem ipsum dolor (Location) Lorem ipsum NGN Confidential

Job Function : Lorem ipsum

1 year ago

Lorem ipsum dolor (Location) Lorem ipsum NGN Confidential

Job Function : Lorem ipsum

1 year ago

Lorem ipsum dolor (Location) Lorem ipsum NGN Confidential

Job Function : Lorem ipsum

1 year ago

Stay Updated

Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

We care about the protection of your data. Read our privacy policy.

This action will pause all job alerts. Are you sure?

Cancel Proceed
Report Job
Please fill out the form below and let us know more.
Share Job Via Sms

Preview CV