Or your alerts

Repair and Maintenance Administrator (RMA)

Pragmatic

Engineering & Technology

Energy & Utilities NGN Less than 75,000
Easy Apply
1 month ago

Job Summary

The purpose of this role is to effectively manage the returned merchandise process from point of collection to release of repaired product to customer while also acting as liaison between customers and the workshop technicians.

  • Minimum Qualification : OND
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

Responsibilities:

  • Attend to customers complaints relating to technical faults on the company products.
  • Receive incoming returned products (defective) from customers.
  • Verify all incoming returned products to authenticate receipt of items i.e., customer information and product registration.
  • Liaise with the customer and workshop regarding the status of product repair.
  • Communicate the repair charges to customers.
  • Proper documentation and maintenance of the database system.
  • Release repaired products to customers.
  • Test repaired products for customers at collection point.


Requirements:

  • At least an OND in Electrical Engineering or equivalent.
  • At least 1 - 2 years of relevant and progressive experience.
  • Great business communication (including written and verbal) skills.
  • Expert presentation and interpersonal skills.
  • Good carriage, professional appearance and outlook to work and strong ethics.

Important Safety Tips

  • Do not make any payment without confirming with the Jobberman Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
Report Job

Share Job Post

Lorem ipsum dolor (Location) Lorem ipsum NGN Confidential

Job Function : Lorem ipsum

1 year ago

Lorem ipsum dolor (Location) Lorem ipsum NGN Confidential

Job Function : Lorem ipsum

1 year ago

Lorem ipsum dolor (Location) Lorem ipsum NGN Confidential

Job Function : Lorem ipsum

1 year ago

Stay Updated

Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

We care about the protection of your data. Read our privacy policy.

This action will pause all job alerts. Are you sure?

Cancel Proceed
Report Job
Please fill out the form below and let us know more.
Share Job Via Sms

Preview CV