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Remote Phone Representative

Prime Operations

2 days ago
New

Job descriptions & requirements


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Location: Remote

Schedule: U.S. Business Hours

Type: Full-Time


Summary:

We are seeking a Remote Phone Representative to support outbound communication and appointment-setting operations for growing U.S.-based businesses. This role involves speaking with leads, explaining services, scheduling appointments, and maintaining professional customer interactions through high-volume outbound calling activities.


This opportunity is ideal for individuals looking to build a remote career in phone support, outbound calling, customer engagement, telemarketing, sales support, or call center operations. You will receive structured training, ongoing coaching, and opportunities for advancement within a fast-growing remote work environment.


Responsibilities:

  • Make 350–450 outbound calls daily using company dialer and CRM systems.
  • Communicate professionally with leads and explain appointment details clearly.
  • Follow approved scripts and outreach workflows consistently.
  • Schedule appointments directly into internal calendar and booking systems.
  • Maintain accurate records of calls, appointments, and lead activity.
  • Handle objections professionally while maintaining positive communication.
  • Meet daily, weekly, and monthly outreach and scheduling goals.
  • Participate in coaching sessions and team meetings to improve performance.
  • Ensure timely follow-up communication with leads and prospects.
  • Perform additional support and outreach tasks as assigned.


Qualifications:

  • Excellent English verbal communication skills.
  • Strong phone presence and interpersonal abilities.
  • Comfortable working in a high-volume outbound calling environment.
  • Organized, goal-oriented, and capable of multitasking effectively.
  • Reliable internet connection, electricity, laptop/PC, and smartphone required.
  • Previous experience in customer support, call center operations, telemarketing, or sales preferred but not required.
  • Ability to follow scripts, workflows, and structured communication processes effectively.


What We Offer:

  • Fully Remote Work Opportunity
  • Competitive Monthly Compensation in USD
  • Structured Training & Ongoing Coaching
  • Long-Term Career Advancement Opportunities
  • Collaborative International Team Environment
  • Stable Full-Time Employment
  • Performance-Based Growth Potential


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