Quality Assurance Manager

General Job Description:

• Assist with testing and debugging software.
• Set quality standards and communicate them to team members.
• Establish and coordinate quality assurance workflows.
• Analyze data to optimize quality assurance operations.

Responsibilities:

• Lead, mentor, and manage the QA team, providing guidance and support to ensure efficient and effective testing processes.
• Define and implement QA best practices, processes, and standards across the team.
• Conduct performance evaluations and support career development for QA team members.
• Develop and maintain a comprehensive QA strategy that aligns with the company’s objectives and product development goals.
• Oversee the creation of test plans, test cases, and test scripts to ensure thorough testing of all software products.
• Ensure that QA processes cover all stages of the software development lifecycle (SDLC), from requirements analysis to deployment.
• Coordinate and oversee various types of testing, including functional, regression, performance, security, and usability testing.
• Identify, document, and track software defects, working closely with developers to ensure timely resolution.
• Implement automated testing solutions where appropriate to improve efficiency and coverage.
• Work closely with product managers, developers, and other stakeholders to understand project requirements and timelines.
• Communicate QA progress, issues, and risks to senior management and project stakeholders.
• Participate in project planning, ensuring QA activities are integrated into project schedules.
• Continuously monitor and improve QA processes, tools, and methodologies to enhance product quality and team productivity.
• Stay updated on industry trends, emerging technologies, and best practices in software testing and quality assurance.
• Analyze QA metrics and reports to identify trends and areas for improvement.
• Ensure accurate and comprehensive documentation of QA processes, test plans, and test results.
• Provide regular reports on QA activities, including testing progress, defect status, and overall product quality.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in software quality assurance, with at least 2 years in a leadership or managerial role.
• Knowledge of programming languages and software development practices.
• Experience in continuous integration/continuous deployment (CI/CD) pipelines.
• Familiarity with performance and security testing.
• Strong understanding of software testing methodologies, tools, and processes.
• Experience with automated testing tools and frameworks.
• Excellent problem-solving skills and attention to detail.
• Strong leadership, communication, and interpersonal skills.
• Experience with Agile/Scrum development methodologies is preferred.
• Certifications in QA or software testing (e.g., ISTQB, CSTE) are a plus.

Location: Abuja - Onsite