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1 month ago

Job Summary

Our client, a licensed pharmacy located in Ikeja, Lagos is seeking a highly motivated and dedicated Pharmacist to join their team. As a trusted community pharmacy, they are committed to providing exceptional pharmaceutical care and customer service.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 2 years

Job Description/Requirements

Responsibilities:

Customer Relations role

  • Provide pharmaceutical care in line with proper ethics and regulations.
  • Provide excellent customer service through tailored health advice and quick resolution of issues.
  • Direct customer engagement services through outreaches, texts, and calls
  • Efficiently dispense prescription medications accurately and provide patient counseling with ethical standards, and best practices
  • Collaborate with healthcare professionals to ensure comprehensive patient care.
  • Provide personalized patient counseling on medication usage, potential side effects, and proper storage.
  • Address any concerns or questions patients may have regarding their medications.
  • Provide excellent customer service by addressing inquiries, resolving issues, and maintaining a positive and professional demeanor.


Administrative role:

  • The Pharmacist is the next promoter of the business, ensure all staff adhere to the values, and follow all processes
  • Document customers record according to the agreed profile
  • Monitor shelf life and flag 6months to expiry products
  • Monitor and recommend inventory to ensure customers’ expectations are met through close monitoring of stock levels, recording out-of-stock, and recommending brands to list on shelf
  • Collaborate with other pharmacy staff to maintain a smooth workflow and also manage the performance of assigned junior officers.
  • Duly resolve all conflicts and escalate appropriately
  • Oversee inventory management, including ordering, receiving, and restocking medications. Monitor expiration dates and remove outdated drugs from inventory.
  • Provide monthly reports as may be required
  • Perform other duties as may be delegated

 

Requirements:

  • Pharm.D. degree.
  • Minimum of 2 years’ post NYSC experience.
  • Experience working in a pharmacy
  • Strong knowledge of pharmaceutical regulations and standards.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team-oriented environment.
  • Familiarity with pharmaceutical software system

 
Location: Ikeja, Lagos


 

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