Payroll Manager

Responsibilities:

• Oversee our internal Payroll Coordinator and approve all employee monthly payroll updates (expenses, leave, pay changes including commissions etc) directly with the client in time for payroll cut-offs each month
• Ensure all client-approved payroll updates are processed in time for employee payroll and escalating with our partners where necessary
• Point of contact for all client and employee payroll inquiries, triage within EH team for resolution.
• Invoicing of clients for the underlying payroll of their teams, with high levels of completeness and accuracy. Review and approve monthly invoicing of the underlying payroll
• Own Global Team’s financial administration responsibilities including AP, AR, and overseeing payroll via our partners
• Handling and resolving Global Team’s customer and client queries relating to billing and payroll
• Working with the COO and Finance Manager on ad hoc projects associated with Global Teams
• Support the development of Finance process improvement opportunities, and alternatives, and recommend courses of action
• Support the development of team and service Objectives and Key Results (OKRs); measure and analyze baseline performance and post-optimization
• Support the identification and investigation of Finance process inefficiencies and deploy solutions for productivity improvement
• Assist with developing and deploying a reporting, data and metric-driven service
• Liaise with our Technology Product team as the subject matter expert on Finance & Payroll to assist them with the scope and deliver improved solutions to streamline these roles

Requirements:

• Qualification in Payroll, Accounting, and/or Finance would be preferred
• 5+ years of Payroll experience with payroll management and overseeing payroll activities
• Some Financial Operations experience with expertise in accounts payable and accounts receivable
• Demonstrable experience working in a Talent (agency recruitment, RPO, MSP) OR Tech service environment for either a global/large complex organization or a scale-up business that has launched into new markets and territories would be advantageous
• Financial reporting and analysis experience including investigation and reconciliation
• A startup mindset prepared to do what it takes to get the job done
• Customer-centric, dedicated to delivering quality outcomes and a seamless customer experience
• An effective, productive, results-driven individual who thrives working in an autonomous environment with minimal supervision
• Ability to multitask, prioritize, and manage time effectively
• Willing to innovate and look for smarter ways of doing things