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3 weeks ago

Job Summary

Personnel Consult Solution is representing our client, a reputable hotel, in recruiting suitably qualified candidate for the positions of an IT Support Officer

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements


  • Maintain and monitor computer programs and systems, including the installation of computer programs and systems.
  • Provide staff and users with assistance in solving computer related problems, such as malfunctions and program problems.
  • Setup emails on outlook and phone and resolving mail issues
  • Integrate the computer systems within the company to increase compatibility and sharing of information.
  • Ensure the ongoing maintenance and updating of information systems and infrastructure, including hardware, software and other devices.
  • Troubleshoot and resolve PCs and printing issues
  • Provide ERP support


  • Experience of application management, operations, and/or support including knowledge and experience of Incident
  • Good understanding of how to quickly resolve computer issues.
  • Diagnose and repair Desktops and laptops.
  • Should have the ability to make appropriate technical decisions, initiating action to resolve operational issues.
  • Be able to setting up and monitoring a LAN/WLAN.
  • Good knowledge of PBX.
  • Strong experience of resolving users connectivity issues.


  • Bachelor's Degree in Computer science, engineering, or related field is desirable, although relevant experience is equally valuable.
  • Should have minimum of 1 years relevant experience in hospitality.
  • Must not be above the age of 26 years as at the time of applying.
  • Must not be married
  • Ability to work under pressure and effectively multitask.
  • Must be willing to work at odd hours if work warrants.
  • Must be willing to work 6 days weekly including weekend shifts.
  • Good communication skills.
  • Must be able to work independently with minimal supervision.
  • Must be ready to work in a challenging, dynamic environment full of prospect and has a datacenter.

Preferred Qualifications:

  • Candidate with Hotel IT business process background is preferred, Strong technical IT skills is acceptable.
  • Hands on experience of Cisco switches, Routers and Gateways is a plus.
  • Familiarity with Microsoft 365, Outlook, G-Suites would be an added advantage but not mandatory
  • Experience of systems/software development methodologies & ability to select appropriate one to meet objectives
  • Ability to learn new concepts, systems, and software independently and quickly Skilled at problem solving, communication with stakeholders at all levels and extensive interpersonal skills
  • Hands on experience of Racks, cabling system and CCTV
  • Experience working with any PMS or POS Software would give an edge

Candidate should reside in Ajah

Method of Application

Interested and qualified candidates should forward their CV using the position as subject of email.

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