IT Support Officer

Responsibilities:

• Maintain and monitor computer programs and systems, including the installation of computer programs and systems.
• Provide staff and users with assistance in solving computer related problems, such as malfunctions and program problems.
• Setup emails on outlook and phone and resolving mail issues
• Integrate the computer systems within the company to increase compatibility and sharing of information.
• Ensure the ongoing maintenance and updating of information systems and infrastructure, including hardware, software and other devices.
• Troubleshoot and resolve PCs and printing issues
• Provide ERP support
  
  

Requirements:

• Experience of application management, operations, and/or support including knowledge and experience of Incident
• Good understanding of how to quickly resolve computer issues.
• Diagnose and repair Desktops and laptops.
• Should have the ability to make appropriate technical decisions, initiating action to resolve operational issues.
• Be able to setting up and monitoring a LAN/WLAN.
• Good knowledge of PBX.
• Strong experience of resolving users connectivity issues.

Qualifications:

• Bachelor's Degree in Computer science, engineering, or related field is desirable, although relevant experience is equally valuable.
• Should have minimum of 1 years relevant experience in hospitality.
• Must not be above the age of 26 years as at the time of applying.
• Must not be married
• Ability to work under pressure and effectively multitask.
• Must be willing to work at odd hours if work warrants.
• Must be willing to work 6 days weekly including weekend shifts.
• Good communication skills.
• Must be able to work independently with minimal supervision.
• Must be ready to work in a challenging, dynamic environment full of prospect and has a datacenter.

Preferred Qualifications:

• Candidate with Hotel IT business process background is preferred, Strong technical IT skills is acceptable.
• Hands on experience of Cisco switches, Routers and Gateways is a plus.
• Familiarity with Microsoft 365, Outlook, G-Suites would be an added advantage but not mandatory
• Experience of systems/software development methodologies & ability to select appropriate one to meet objectives
• Ability to learn new concepts, systems, and software independently and quickly Skilled at problem solving, communication with stakeholders at all levels and extensive interpersonal skills
• Hands on experience of Racks, cabling system and CCTV
• Experience working with any PMS or POS Software would give an edge

Location: Candidate should reside in Ajah

Method of Application

Interested and qualified candidates should forward their CV using the position as subject of email.