Clinical Trainer
StreSERT Integrated Limited
Medical & Pharmaceutical
Job Summary
The Clinical Trainer will be responsible for educating external customers and internal team members on all Afrimed’s aesthetic devices and Products
- Minimum Qualification : HND
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
- Provide onsite training and support to new and existing customers as well as other internal and external personnel.
- Provide product re-training
- Provide education that is consistent with company policies and protocols
- Complete all administrative tasks such as training documentation, reports, forms, customer scheduling, and calendar management in an accurate and timely manner
- Complete outreach to customers upon the receipt of training assignment
- Provide feedback on training needs, and clinical asset needs/enhancements to the management.
- Communicate customer issues and help work toward resolution
- Field questions from customers as needed
- Represent Afrimed at events, conferences, trade shows, and workshops
- Keep up to date on Afrimed devices as well as industry knowledge through education provided by Afrimed as well as independent learning
- Esthetician, Registered Nurse, Physiotherapist or above
- Previous experience with aesthetic devices
- Exceptional communication skills – written and verbal
- High emotional intelligence/interpersonal skills
- Must be positive and a team player
- Must demonstrate trustworthiness, respect, and integrity in all interactions
- Highly organized and excellent problem-solving skills
- Self-motivated and can work independently
- Excellent presentation skills
- Proficient in Microsoft Office applications and various web tools
- Must be able to manage travel schedule in the most efficient manner
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