Branch Manager
ALERT GROUP
Management & Business Development
Job Summary
The Branch Manager plays a pivotal role in overseeing the day-to-day operations and performance of a specific branch within a company. They are responsible for ensuring efficient operations, achieving sales targets, fostering customer relationships, and managing a team of employees.
- Minimum Qualification: Degree
- Experience Level: Senior level
- Experience Length: 5 years
Job Description/Requirements
Responsibilities:
Operational Management:
- Oversee all aspects of branch operations, including staffing, inventory management, and facilities maintenance.
- Develop and implement operational policies and procedures to streamline processes and enhance efficiency.
- Monitor branch performance metrics and take corrective actions as necessary to meet goals and targets.
Sales and Business Development:
- Develop and execute strategies to achieve sales targets and drive revenue growth.
- Identify opportunities for expansion and market penetration within the branch's territory.
- Build and maintain relationships with existing and potential customers to promote loyalty and retention.
Team Leadership and Development:
- Recruit, train, and motivate branch staff to deliver exceptional customer service and achieve performance objectives.
- Provide ongoing coaching and feedback to employees to support their professional development and career advancement.
- Foster a positive work environment that encourages teamwork, collaboration, and high morale.
Financial Management:
- Manage branch budgets and expenses to ensure profitability and cost-effectiveness.
- Analyze financial reports and metrics to identify areas for improvement and implement corrective actions as needed.
- Monitor and control inventory levels to minimize losses and optimize inventory turnover.
Compliance and Risk Management:
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Implement risk management protocols to mitigate potential liabilities and safeguard assets.
- Conduct regular audits and assessments to identify and address areas of non-compliance or operational risk.
Requirements:
- Bachelor's degree in Business Administration, Management, or related field (preferred).
- Proven experience in a leadership role within the banking, retail, or service industry.
- Strong business acumen with a track record of achieving sales targets and driving revenue growth.
- Excellent communication, interpersonal, and leadership skills.
- Proficiency in financial analysis and budget management.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Location: Abeokuta
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