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Youth Engagement Intern

Anonymous Employer

Job Summary

Your mission is to provide strategic support for Youth Engagement and Learning programs with regards to administrative and sales functions.

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: No Experience/Less than 1 year

Job Description

Reporting to:
  • Head of Youth Engagement & Learning
Direct Reports
  • None
Key Responsibilities
Organizational:
  • Assess customers’ needs and provide information on product features.
  • Ensure high levels of customer satisfaction through excellent written CVs. 

Functional:
  • Provide logistics support for all Youth Engagement & Learning  programs
  • Support Soft Skills Curriculum Research
  • Develop Case studies, quizzes and assignments for participants
  • Respond to inquiries regarding CV services, learning, and Youth Engagement programs
  • Prepare slide decks for speakers at Youth Engagement events 
  • Build and manage the database for events by identifying potential events and vendors that Youth Engagement can partner with
  • Support the planning and organisation of Youth Engagement programs
  • Maintaining relationship with vendors and managing their payment processes
  • Managing the Youth Engagement LinkedIn page and provide content for it
  • Manage the Youth Engagement help desk 
  • Manage our live chat
  • Review and rewrite curriculum Vitae resume and cover letters.
  • Provide career advisory services to clients and suggest learning opportunities
  • Edit content for social media marketing campaigns and emails campaigns regarding CV services.
  • Update client information sheet and back-end project schedule from start to finish.
  • Other related activities and assignments as assigned by supervisor

Key Relationships:
  • Youth Engagement & Learning Team
  • Marketing Team
  • Creative Designers
  • Customer Service Team
  • Products Team   
  • Finance Team

Key Performance Indicators:
  • Effectiveness of youth engagement programs
  • Contribution to overall Learning sales revenue target
  • Social media traction growth and impact
  • Evidence-based decision making and improvements from reports

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