Website Maintenance & e-commerce Executive

Responsibilities:

• Monitor website performance, including speed, security, and overall functionality.
• Perform regular updates to the website’s content, plugins, and software to ensure everything is up-to-date and secure.
• Manage the product catalog on the e-commerce platform, including adding new products, updating prices, and ensuring accurate product descriptions.
• Oversee the online ordering process, ensuring orders are processed smoothly and customers receive their products on time.
• Collaborate with the logistics team to track inventory levels and manage stock availability on the website.
• Regularly review and optimize the website’s user interface (UI) and user experience (UX) to improve navigation and overall usability.
• Work with the marketing team to implement SEO strategies that improve website ranking and visibility.
• Optimize product pages and content for search engines, including meta tags, alt texts, and keyword usage.
• Monitor website analytics using tools like Google Analytics to track visitor behaviour, sales performance, and conversion rates.
• Generate regular reports on website and e-commerce performance, identifying trends and areas for improvement.
• Use data insights to make informed decisions on website and e-commerce strategy adjustments.
• Ensure the website complies with legal requirements, including data protection regulations like GDPR.
• Manage and monitor website security, implementing measures to protect against cyber threats.
• Regularly back up the website and e-commerce data to prevent data loss.
• Work closely with the marketing team to align website content and e-commerce strategies with broader marketing campaigns.
• Coordinate with the IT department for any technical support or website infrastructure needs.

Requirements:

• B.Sc/HND  in Information Technology, E-Commerce, Web Development, or a related field.
• Minimum of 3-4 years proven experience in website management and e-commerce, preferably with e-commerce.
• Proficiency in content management systems (CMS) such as WordPress, Shopify, Magento, or similar platforms.
• Strong understanding of HTML, CSS, and basic JavaScript.
• Experience with SEO best practices and tools like Google Analytics and Search Console.