Warehouse Supervisor - Dark Stores

Job Summary

As dark stores Warehouse Supervisor, you will be responsible for all Setup and expansion procedures, with overall responsibilities of all daily fulfillment operations, performance, cost, SLAs, and store management. Working in alignment with the Admin, commercial, and marketing team.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 4 years

Job Description/Requirements

Key Responsibilities:

Overall supervision of all Dark store locations set-up:

  • ​Overall owner of Dark store physical set-up 
  • ​Works with Admin and Procurement to finalize the setup, contractual terms, etc of each Darkstore
  • ​Identifies hires and trains DS operators
  • ​Build pipeline for planned DS expansion - working closely with marketing & commercial teams
  •  Overall responsibility for SLAs, inventory, performance, and operations of all dark store's

Overall supervision of daily fulfillment operations, costs, and SLAs:

  • ​Ensure daily Cycle count
  • ​Ensure "WH transfer" from centralized storage
  • ​Ensure direct inbound of fresh stocks
  • ​Ensure proper recording of all Inbounds, Transfers, Outbound (Customer, RTV, Disposal)
  • ​Ensures FIFO in Put away and Outbound
  • Master the Inventory management and Picking routines (learn from JumiaParty)


  • ​Bachelors. Degree (Business Administration, Logistics- supply chain, Economics, Engineering)
  • ​Advanced Excel to create macros, pivot tables, vlookups, analytical capabilities, and workbooks.
  • ​Relevant professional certification in Logistics or supply chain management will be an added advantage
  • ​Minimum of 4 years FMCG, or warehouse management experience
  • ​Ability to negotiate and communicate in flawless English, French, and/or Arabic (depending on base location)
  • ​Demonstrated competency in data reporting and analysis
  • Experience or high level of comfort in logistics operations

We offer:

  • ​A unique experience in an entrepreneurial, yet structured environment
  • ​The opportunity to become part of a highly professional and dynamic team working around the world
  • ​An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

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