Job Summary

Greets customers and offers restaurant or cafe menus, answers questions about menu offerings, processes food and drink orders, carries food and drinks from kitchen to tables, and prepares bills and process payments.

  • Minimum Qualification: OND
  • Experience Level: Graduate trainee
  • Experience Length: 2 years

Job Description/Requirements


  • Welcome customers when they arrive at a restaurant, or other eating or drinking establishment
  • Introduce customers to the menu and announces daily or seasonal menu specials
  • Answer questions about menu items, ingredients, and pricing
  • Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them
  • Pass customer orders along to kitchen staff for preparation
  • Prepare drinks and serves them to customers
  • Collect food orders from the kitchen, verifies that they are correct, and serves them to customers
  • Ensure that customers are satisfied with their meals and processes orders for additional courses if necessary
  • Remove used dishes, glasses, and flatware from tables
  • Prepare cheque and delivers them to customers
  • Process cash and credit card payments and returns change to customers if necessary
  • Set tables with dishes, glasses, and flatware and refills condiments
  • Maintain familiarity with menu items, specials, and restaurant information
  • Meet with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs

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