BILINGUAL ADMIN/HR OFFICER [English &French; speaking]

Job Summary

The ideal holder of this office will provide high quality professional support to the HR and Admin office. Our client, an umbrella association that conducts examinations and awards professional certifications to medical practitioners [across West Africa] seeks the services of an Admin Officer. The ideal holder of this office will provide high quality professional support to the HR and Admin office.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description/Requirements

Responsibilities & duties

  • Supporting the HR office on all administrative and HR matters
  • Identify organizational openings and recruit, interview and place suitable applicants
  • Manage office supplies stock and placing orders
  • Organize a filing system for important and confidential company documents
  • Update office policies as needed
  • Maintain a company calendar and schedule appointments
  • Manage office supplies stock and place orders
  • Prepare regular reports on expenses and office budgets
  • Distribute and store correspondence (e.g. letters, emails and packages)
  • Arrange travels, ticketing and reservations
  • Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits
  • Plan and conduct new employee orientation to foster positive attitude towards organizational objectives
  • Perform staffing duties, including dealing with under-staffing, refereeing disputes, firing employees, and administering disciplinary procedures
  • Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes
  • Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements
  • Administer compensation, benefits, and performance management systems, and safety and recreation programs
  • Serve as a link between management and employees by addressing employee questions, interpreting and administering contracts and helping resolve work-related problems
  • Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labour and employee relations
  • Analyze training needs for employee development towards the benefit of the organization at large
  • Maintain records and compile reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates
  • Analyze data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of the organization's personnel policies and practices
  • Plan, organize, direct, control or coordinate the personnel, training, or labour relations activities of an organization
  • Conduct exit interviews to identify reasons for employee termination
  • Negotiate bargaining agreements and help interpret labor contracts
  • Contract with vendors to provide employee services and other related services
  • Any other duties of similar responsibilities assigned by line manager from time to time.

 

 

Education/Experience/Skills

 

  • Degree in Personnel Management, Industrial Relations, HR, Business Administration or other related courses
  • Speaking and writing fluency in English and French
  • At least a minimum of 5 years of HR experience in a service-oriented organization or institute
  • Very strong organizational skill
  • Excellent interpersonal and people management skills.
  • High integrity and ethical standards
  • Ability to maintain a high level of discretion with personnel and sensitive information
  • Good report writing and analytical skills
  • Ability to prioritize and multi-task effectively
  • Ability to proactively provide feedback to the team lead
  • Strong motivational and team building skills

 


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