Tours and Holidays Operator

Anonymous Employer

Job Summary

A travel agency in Lagos is looking to expand their services to include tours and holidays, and they need a dynamic person to take ownership of this. If you’ve got personality and confidence, with adequate experience in the leisure, travel and tourism industry, you’re definitely right for this role. This is an excellent opportunity to take up a new challenge and further develop your career.

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

RESPONSIBILITIES 

  • End-to-end management and execution of tours and holidays; tickets, accommodation and transportation. 
  • Design tours, cruise and holiday packages in a B2B/B2C capacity
  • Liaise with key stakeholders like airlines, coach operators, hoteliers and resort reps to manage bookings.
  • Develop strategies to increase sales and reach the company’s targets.
  • Respond to phone/email customer enquiries and meet their expectations
  • Develop, manage and reconcile budgets and financial records.
  • Visit locations to ascertain quality and suitability
  • Conduct market research to identify key consumer trends in the travel and tourism industry.
  • Source products and prime destinations to meet consumers’ demand for responsibly indulgent tourism. 

KEY REQUIREMENTS 

  • Work experience in the leisure, travel and tourism industry (at least 1 year) 
  • Must be able to multi-task and handle pressure gracefully
  • Great communicator with excellent written and verbal skills
  • Keen attention to details and organizational skills
  • Must possess wide-ranging IT skills
  • Local knowledge and demonstrable interest in this sector
  • Ability to work independently and in a team.
  • Must have an ownership mindset
  • Keen knowledge of key tourist terrains is very key
  • Cutting-edge customer service mindset (We are a very customer-oriented company) 

WORKING HOURS 

  • 9am to 5pm, Mondays to Fridays (Weekends, if required to). 


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