Malalai Beauty World

Telephone Sales Representative

Malalai Beauty World

Sales

Advertising, Media & Communications | NGN Less than 75,000 | Plus Commission
1 month ago

Job Summary

Answer calls from customers regarding their inquiries and complaints; Manage accounts, hit and exceed set targets relating to revenue growth and profit margin.

  • Minimum Qualification:High School (S.S.C.E)
  • Experience Level:Mid level
  • Experience Length:2 years

Job Description/Requirements

Responsibilities:

Your duties shall include but are not limited to the following: 

  • Answer calls from customers regarding their inquiries and complaints
  • Manage accounts, hit and exceed set targets relating to revenue growth and profit margin.
  • Follow up with customers regarding their orders
  • Send orders to Delivery Agents nationwide
  • Update dashboard on a ‘per order' basis
  • Assist in resolving any administrative problems
  • Maintain a positive, proactive, and professional demeanor towards customers, colleagues, and management
  • Fill in the  daily, weekly, and monthly reports
  • Manage existing client relationships to maximize value for the organization
  • Report to your line manager
  • Other responsibilities as assigned to you by the Management


Requirements:

  • A high level of energy, drive, enthusiasm, commitment, self-belief and achievement-orientation.
  • Proven ability to effectively communicate, both written and verbally.
  • A good mix of analysis, problem identification, solving, and persuasion skills.

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