Telesales Analyst

Anonymous Employer

Job Summary

Your team is responsible for over 5000 Active Clients on our database, ensuring repeat business from them and providing the best service. You will make at least 60 calls per day, working with channel partners, generating interest and listings on our platform, qualifying prospects and closing sales. There are team members who will work together with you to ensure the success of your role. It is your job to build and maintain relationships with existing and new clients and ensure that your revenue and job target is achieved by doing these.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Key Responsibilities

Organizational

● Source new sales opportunities in existing companies through outbound lead follow-up and emails

● Influence customers to list their jobs on our platform, buy & retain the company’s services by following a prepared script to give product reference information.

● Close sales and achieve monthly & quarterly targets

● Perform effective online demos to prospects


Functional

● Understand customer needs and requirements - Ask questions to understand customer requirements and close sales

● Direct prospects to the field sales team when needed

● Keep records of calls and sales and note useful information

● Capture complete information in the Customer Relationship Management (CRM) System.

● Team with In-House partners (Sales Fulfillment team, sales, Customer Service, Banner Ad, Career Services) to buildpipeline and close deals

● Other sales activities and assignments as assigned by supervisor


Key Relationships

● Customer service Team

● Recruitment Team

● Products Team

● Finance


KPIs to measure success.

● Revenue Growth

● Number of Quick recruit sales

● Number of listings generated


Key Skills & Competencies


● HND or BSC in a business-related discipline

● Proven working experience in telesales preferably B2B sales & account management

● Excellent use of MS office packages

● Proper understanding of the CRM software e.g Zoho

● Good record-keeping and follow-up

● Sales & Customer Service experience


Competencies

● Very strong in oral and written communication in English

● An energetic attitude

● Good listening & communication skills

● Multi-tasking ability

● Excellent problem-solving capabilities

● Computer experience

● Relentless Selling

● Very articulate and Courteous

● Excellent Telephone Etiquette

● Time Management

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