telemarketing/ customer service personnel

Job Summary

We are currently recruiting for this position

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

Location: Ikeja Lagos 

Job descriptions 

  • Coordinates the deactivation and activation of members 

  • Coordinate all route correspondence and enquires of clients and company using Microsoft outlook.

  • establish client relationships and follow up with client, as needed 

  • produce business letter as may be required 

  • provide timely feedback to the management on customers request. 

  • identify and resolve client complaints and enquires promptly 

  • Adhere to all company policies, procedures and business ethics codes 

  • ensuring that the company remains proactive and responsive to prospective clients. 

  • maintain a strong work ethic with a total commitment to success each and every day. 

  • explain company’s products, services and prices and answer questions from customers 

  • obtain client’s information such as name, address, (many others) and payment method, and enter orders into computers. 

  • maintain records of current client accounts 

  • develop content for sales presentations or other materials 

  • schedule hospital appointments for clients

  • deal with complaints or doubts to safeguard the company’s reputation 

  • demonstrate the ability to understand, provide face to face (f2f) demo capability, as well as sell and negotiate products and services 

  • demonstrate customer experience in selling, progressing and closing complex, and often transformational solutions 

  • develop and execute tactical and strategic sales strategies 

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| Full Time |
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| Full Time |
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| Full Time |
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