Job Summary

To work in the Tele Collection unit and ensure Collection of the due loan facility, Profitability and Avoidance of Non-Performing Loans(NPLs).

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Job Responsibilities:

Work with Managing Director to:

  • Operate in compliance with laws and regulations and adhere to lending compliance guidelines.
  • Reviewing the company debtor list.

  • Contacting customers and informing them of their due and overdue repayment.

  • Advising customers on their payment options and suggesting methods of payment.

  • Negotiating suitable payment plans.

  • Maintaining customer payment records.

  • Writing final notice warnings to customers when payments are not being made.

Other responsibilities as assigned by the Managing Director


  • Proven working experience as a collection officer

  • Familiarity with state debt collection laws

  • Excellent communication and interpersonal skills

  • Customer satisfaction orientation 

  • Ability to work in a goal-oriented environment

  • HND/BSc. (Minimum of upper credit/second class upper)

    Salary: NGN80,000- NGN100,000

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