- Supporting both internal and external customers ensuring all administration duties relating to Technical Projects are delivered in an accurate and timely manner.
- Oversee both hard and soft document control.
- Coordination of technical information and specifications.
- Provide administrative support to the Technical team, from initial enquiry, through the processing of quotations and sales documentation, to order, procurement and completion.
- Liaising with other departments such as Dev Team, PR teams, and Marketing team to ensure our customers receive great service each and every time.
- The role also includes the administration of customer claims and report writing.
Roles & Responsibilities:
- Administration Support
- Processing of Drivers and Riders Claims
- Communicate with sub-contractors, suppliers, and clients
- Project Administration – preparing work packs
- Project Action Tracking
- Review of technical reports
- Manage and develop documentation and process requirements
- Provide technical assistance to the Technical and Operations team
- Experienced administrative background
- A strong communicator
- Positive approach to customer and clients
- Must be flexible to take on additional tasks to assist company
- PC literate, including good experience with MS Excel
- Team player
- Proactive with independent working skills
- Ability to multi-task, prioritize and plan to meet tight deadlines to achieve required targets