Systems Administrator

Jumia Nigeria

Job Summary

With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 6 years

Job Description/Requirements

  • Configure & manage DHCP servers within a large corporate environment.
  • Manage multiple small and large-scale technology deployments for the company including LAN/WAN interconnect, PC desktop design, configuration, and support.
  • Implement and support TCP/IP management products such as DNS, DHCP, and subnetting.
  • Perform Linux sysadmin duties, including system installation, troubleshooting, etc.
  • Set up network printers and copiers on print servers and folders/permissions for file servers.
  • Set QoS maps to align with corporate day-to-day business and evolving business needs.
  • Design and implement enterprise VPN solutions.
  • Design firewall modifications and site-to-site VPN connections.
  • Devise network solutions to help convert existing voice network infrastructure to the proposed infrastructure while minimizing downtime during the transition.
  • Serve as primary network/systems engineer in the design of IT Networks and Infrastructure
  • Analyze, monitor, and troubleshoot network components to identify potential improvements and to make modifications in accordance with changing requirements.
  • Develop and implement standardized documentation templates for structure writing, and detailed network diagrams for all engineers to easily troubleshoot issues.
  • Troubleshoot and maintain wireless, ethernet network systems and provide rapid solutions. 
  • Participate in IP Planning, Implementation, and Network Management.  
  • Install and configure network switches, routers, and firewalls
  • Install and administer servers, laptops, and PCs including operating systems and applications
  • Manage installations, upgrades, and configurations of IT hardware and software.
  • Assess system performance and recommend improvements
  • Manage issues/incidents escalated by subordinates
  • Reviewing workloads and manpower to ensure targets are met.
  • Ensuring staff working on processes are happy and operating efficiently.
  • Collaborate with internal stakeholders in planning, administration, and execution of projects, processes, issue resolution, and procedures.
  • Manage Field IT team responsible for IT assets and related tasks, both in the office and at events, to ensure stable, consistent operations and ensure client deliverables are met.
  • Recommend improvements and automation to existing IT Service portfolios and support systems.


  • A minimum education level of B.Sc or B.Eng Degree in a related field.
  • A minimum of 6 years of related work experience.  
  • Technical & IT Management certifications (CCNA or its equivalent)
  • Strong understanding of projects from the perspective of both client and business
  • Flexible and willing to accept a change in priorities as necessary
  • Strong attention to detail
  • Fluent in English with excellent written and verbal communication skills.
  • Experience in implementing and maintaining asset management procedures and solutions.
  • Strong working knowledge of Windows, Unified threat management (UTM), Surveillance system, and call application
  • Technical support experience in standard network and server protocols (TCP/IP, DNS, DHCP), VLANs, and Firewalls.
  • Strong Understanding of Incident management through help-desk application
  • Strong understanding of cabling standards to facilitate circuit or network extensions as needed
  • Knowledge of open-source software and solutions
  • Strong troubleshooting and problem resolution skills
  • People and problem management skills
  • Ability to work independently - accountable for your own actions and able to act with both urgency and integrity.

What we offer:

  • A unique experience in an entrepreneurial, yet structured environment
  • A unique opportunity of having a strong impact in building the African eCommerce sector.
  • The opportunity to become part of a highly professional and dynamic team

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